By visiting or using the American HVAC Warehouse website, you acknowledge and agree to be bound by the following Terms of Use. These terms define and govern your access to and use of our website, services, content, and any transactions conducted through the site. If you do not accept these Terms, you are not authorized to access or use this website.
American HVAC Warehouse
By accessing or using this website, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions. If you do not agree to these terms, you may not access or use this site. These Terms constitute a legally binding agreement between you and American HVAC Warehouse. Continued use of the website indicates acceptance of any updates or revisions made to these Terms.
American HVAC Warehouse may revise these Terms at any time without prior notice. It is your responsibility to review them periodically. Any continued use of the website after changes are posted constitutes acceptance of the revised Terms. These Terms operate alongside other posted policies, including our Privacy Policy and Return Policy.
American HVAC Warehouse provides online tools and features that allow users to browse, purchase, and request information related to HVAC equipment and services. We reserve the right to modify, suspend, or discontinue any portion of the website at any time without notice, including pricing, product listings, availability, checkout processes, and account features.
While we strive to present accurate and up-to-date information, we do not guarantee that all product details, images, specifications, pricing, or availability are error-free or current. Variations may occur due to display settings, manufacturer updates, or typographical errors. The website and all content are provided on an “as-is” and “as-available” basis.
This website is intended for use by individuals who are at least 18 years old and located within the United States. By using the site, you represent that you meet these requirements. Individuals previously suspended or restricted from using our services may not access the site. Users accessing the website from outside the United States do so at their own risk and are responsible for complying with applicable local laws.
We reserve the right to restrict, suspend, or terminate access to the website or any account if these Terms are violated.
You are granted a limited, non-exclusive, revocable license to access and use this website for personal, lawful purposes only. Commercial resale or unauthorized use of the site or its content is prohibited without express written consent.
Prohibited activities include, but are not limited to:
Data scraping, harvesting, or resale
Use of bots, spiders, or automated tools
Copying, modifying, or creating derivative works from site content
Reverse engineering or attempting to access source code
Introducing malicious scripts or interfering with site functionality
Any reviews, feedback, images, questions, testimonials, or other materials you submit (“User Content”) grant American HVAC Warehouse a perpetual, royalty-free, worldwide license to use, display, reproduce, modify, and distribute such content in any media.
You affirm that all submitted content is original, lawful, and non-infringing. User submissions are considered non-confidential and may be publicly displayed. We reserve the right to remove or moderate content deemed misleading, inappropriate, or in violation of these Terms. Do not submit private or sensitive information through public submission tools.
By creating an account, placing an order, or contacting us, you consent to receive electronic communications from American HVAC Warehouse, including order updates, account notifications, promotional messages, and policy updates. Communications may be delivered via email, SMS, or other electronic means.
You may opt out of promotional communications at any time using the unsubscribe option or by adjusting your account preferences. Standard message and data rates may apply. To stop receiving text messages, reply “STOP” or contact customer support.
Website access may occasionally be unavailable due to maintenance, system updates, technical issues, or events beyond our control. We do not guarantee uninterrupted availability and are not responsible for outages, delays, or data loss.
You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account. American HVAC Warehouse is not liable for losses resulting from unauthorized account access caused by your failure to safeguard login information.
We may suspend or terminate accounts if inaccurate information is provided or if unauthorized activity is suspected.
Order confirmation does not constitute acceptance of your order. American HVAC Warehouse reserves the right to accept, reject, or cancel orders at any time for reasons including pricing errors, inventory issues, fraud prevention, or system misuse.
If an order is canceled after payment has been processed, a refund will be issued to the original payment method.
Payment is required at the time of purchase. Accepted payment methods are listed during checkout. Orders may be delayed or canceled if payment authorization fails or fraud is suspected.
You authorize American HVAC Warehouse to charge the provided payment method for the full order amount, including applicable taxes and shipping charges.
Prices are subject to change without notice. Errors may occur, and we reserve the right to cancel orders placed at incorrect prices. Any payment collected for such orders will be refunded.
We do not offer price matching or retroactive price adjustments. Promotional pricing may be subject to restrictions disclosed at the time of the promotion.
American HVAC Warehouse collects sales tax as required by law. Tax amounts are calculated based on the shipping destination and displayed before order completion.
Tax-exempt customers must submit valid documentation prior to purchase. Sales tax cannot be refunded retroactively.
We strive for accuracy in product descriptions and specifications; however, we do not guarantee that all information is complete, current, or error-free. Manufacturer specifications may change without notice.
If a product differs materially from its description, your sole remedy is return of the unused product in accordance with our Return Policy.
Inventory levels and lead times are estimates and subject to change. We do not guarantee availability or delivery timelines.
If delays or backorders occur, you will be notified and given the option to proceed, modify, or cancel your order.
Customers must inspect deliveries upon receipt. Visible damage or shortages must be noted before signing delivery documentation.
Concealed damage must be reported within 48 hours of delivery, with supporting photos if requested. Failure to follow these procedures may impact eligibility for replacement or refund.
Returns must be requested within 30 days of delivery and require an approved RMA number. Items must be unused, uninstalled, and returned with all original packaging and contents.
Restocking fees of up to 15% may apply. Return shipping costs are the customer’s responsibility unless the return results from our error.
All shipments are FOB Origin, meaning ownership and risk transfer upon carrier pickup. American HVAC Warehouse is not responsible for carrier delays or losses.
Additional freight services may incur added charges. Refused or missed deliveries may result in re-delivery fees or restocking charges.
All products are covered solely by the manufacturer’s warranty. Labor, diagnostics, and on-site service are not provided by American HVAC Warehouse.
Warranty claims require proof of licensed installation and product serial numbers. Shipping charges may apply for warranty replacements after 30 days.
Products must be installed in accordance with manufacturer instructions and applicable building codes. Improper installation voids warranties and may result in damage or injury.
American HVAC Warehouse is not responsible for incorrect product selection, sizing, or installation.
Scratch & Dent items are sold at a reduced price due to cosmetic imperfections only. These products are unused and covered by the manufacturer’s parts warranty when installed by a licensed professional.
All Scratch & Dent sales are final and non-returnable.
All website content is owned by American HVAC Warehouse or its licensors and protected under intellectual property laws. Unauthorized use is prohibited.
To the fullest extent permitted by law, American HVAC Warehouse shall not be liable for indirect, incidental, or consequential damages arising from website use or product purchases.
Total liability shall not exceed the purchase price of the product giving rise to the claim.
You agree to indemnify and hold harmless American HVAC Warehouse from claims arising from your violation of these Terms or misuse of the website.
These Terms are governed by the laws applicable in King County, without regard to conflict of law principles. Any disputes shall be resolved through binding arbitration conducted in King County.
You waive the right to participate in class actions or jury trials.
We may update these Terms at any time. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.
Any dispute arising from these Terms shall be resolved through binding arbitration in King County under applicable arbitration rules. Injunctive relief may be sought to protect intellectual property or business interests.
American HVAC Warehouse is not liable for delays or failures caused by events beyond reasonable control, including natural disasters, labor disputes, government actions, or service outages.
We are committed to digital accessibility and aim to meet WCAG 2.1 Level AA standards. If you experience accessibility issues, please contact our support team for assistance.
Your use of this website is also governed by our Privacy Policy, which explains how we collect and protect your personal information.
Business Name: HVAC Source Incorporated
Doing Business As: American HVAC Warehouse
Owner Name: Christina Threlkeld
EIN: 41-3949312
Business Address: 23008 SE 380th St, Enumclaw, WA, 98022
Phone: +1 253-231-1648
Email: Sales@americanhvacwarehouse.com
Business Hours:
9am-9pm PST Mon-Sun