American HVAC Warehouse
We do not sell personal information for money.
We share information with trusted service providers (such as payment processors, shipping partners, hosting providers, and analytics services) to operate our business.
You may request access to, correction of, or deletion of your personal information, subject to certain legal limitations.
Where applicable, you may opt out of specific advertising-related data uses (see “Your Choices” below).
Need assistance with a privacy request? Contact us at Sales@americanhvacwarehouse.com or call +1 253-231-1648.
This Privacy Policy explains how American HVAC Warehouse (“we,” “us,” or “our”) collects, uses, and shares personal information when you visit or interact with our website and related online properties (collectively, the “Website”), create an account, place an order, request support, or otherwise communicate with us.
If you do not agree with this Privacy Policy, please do not submit personal information through the Website. This policy does not apply to information collected in an employment or job applicant context.
The types of information we collect depend on how you interact with the Website and our services. Categories may include:
Such as your name, email address, phone number, billing and shipping addresses, and account login credentials.
Details about purchases, order history, invoices, shipping records, returns, and warranty-related information. Payment transactions are processed by third-party payment providers; we do not store complete credit card numbers.
Records of emails, chat messages, phone calls (which may be recorded where permitted by law), contact forms, and prior support interactions.
Including IP address, browser type, device identifiers, operating system, approximate location, pages viewed, clicks, and timestamps.
Your subscription status for email or SMS communications, communication preferences, engagement with campaigns, and participation in promotions, if offered.
If purchasing on behalf of a business, we may collect company name, job title, tax exemption documentation, and related program details.
Sensitive Information:
We do not intentionally collect sensitive personal data (such as government-issued identification numbers, precise geolocation, biometric data, or health information). Please do not submit such information through the Website.
We collect information from the following sources:
Directly from you, such as during checkout, account creation, form submissions, or support requests
Automatically, through cookies, pixels, server logs, and analytics tools when you browse the Website
From service providers, such as payment confirmations, shipping updates, or fraud prevention signals
We use personal information only for legitimate business purposes and as allowed by applicable law, including:
To process payments, ship products, manage returns, and provide warranty support.
To verify users, respond to inquiries, and deliver customer service.
To maintain functionality, diagnose issues, analyze performance, and enhance user experience.
To protect accounts, detect misuse, prevent fraudulent activity, and enforce our terms.
To send order-related messages and, where you opt in, marketing or promotional communications.
To comply with legal obligations, resolve disputes, and protect our rights.
Automated Decision-Making:
We do not use personal information to make decisions that have legal or similarly significant effects based solely on automated processing.
We do not sell personal information for monetary compensation. We may share information with the following categories of recipients:
Third parties that perform services on our behalf, such as website hosting, e-commerce platforms, payment processing, shipping and freight providers, customer support tools, analytics services, and marketing communication platforms.
Where permitted by law, we may share or allow the collection of device and usage data to measure advertising effectiveness or display relevant ads. You can manage these preferences as described in “Your Choices.”
When required to comply with the law, respond to lawful requests, investigate fraud, protect rights, or ensure the safety of customers and our business.
If American HVAC Warehouse is involved in a merger, acquisition, financing, or sale of assets, personal information may be transferred as part of that transaction.
Links to third-party opt-out tools are provided for convenience and do not constitute endorsement.
We use cookies and similar technologies (such as pixels and local storage) to operate the Website, remember preferences, enhance security, analyze usage, and—where allowed—measure or personalize advertising.
Strictly Necessary: Required for essential functions such as checkout, security, and fraud prevention.
Performance and Analytics: Help us understand site usage and improve functionality.
Marketing and Advertising: Used to measure campaigns and, where applicable, provide relevant ads.
Your Choices:
You can control cookies through your browser settings. Disabling cookies may limit certain site features.
Global Privacy Control (GPC):
If your browser sends a GPC signal, we will honor it where required by applicable law.
Do Not Track (DNT):
Because there is no uniform industry standard, we do not respond to DNT signals.
You may also use industry opt-out tools provided by advertising organizations. Opt-out preferences may need to be reset if cookies are cleared or devices change.
If you opt in to receive SMS or MMS messages, we may send order updates and, if you choose, promotional messages. Message frequency varies, and standard message and data rates may apply.
You may opt out at any time by replying STOP. For assistance, contact +1 253-231-1648 or email Sales@americanhvacwarehouse.com.
Depending on your state of residence, you may have the right to:
Access / Know: Request information about the personal data we collect and hold
Correction: Request correction of inaccurate personal information
Deletion: Request deletion of personal information, subject to legal exceptions
Portability: Request a copy of your information in a usable format where required
Opt-Out: Opt out of certain data uses, such as targeted advertising, where applicable
Non-Discrimination: We will not discriminate against you for exercising your privacy rights
Email Sales@americanhvacwarehouse.com or call +1 253-231-1648. Identity verification may be required. Authorized agents must also be verified where applicable.
We respond within the timeframes required by law. Requests from California residents are handled in accordance with the CCPA/CPRA.
We use administrative, technical, and physical safeguards designed to protect personal information, which may include encryption, access controls, monitoring, and vendor security requirements.
No system is completely secure. Please use strong passwords, secure your devices, and notify us immediately if you believe your account has been compromised.
We retain personal information only as long as reasonably necessary to fulfill the purposes described in this policy, including order fulfillment, support, recordkeeping, legal compliance, dispute resolution, and fraud prevention.
When information is no longer needed, we take steps to delete, anonymize, or aggregate it, unless retention is required by law or legitimate business needs.
The Website is intended for U.S. residents aged 18 and older. We do not knowingly collect personal information from children.
We operate in the United States. If you access the Website from outside the U.S., your information may be transferred to and processed in the United States.
Our Website may link to third-party sites that are not controlled by American HVAC Warehouse. We encourage you to review their privacy policies before providing information.
We may update this Privacy Policy periodically. When changes are made, the “Last Updated” date will be revised, and additional notice may be provided if required by law.
Business Name: HVAC Source Incorporated
Doing Business As: American HVAC Warehouse
Owner Name: Christina Threlkeld
EIN: 41-3949312
Business Address: 23008 SE 380th St, Enumclaw, WA, 98022
Phone: +1 253-231-1648
Email: Sales@americanhvacwarehouse.com
Business Hours:
9am-9pm PST Mon-Sun