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Payment Policy

Payment Policy

1. Accepted Payment Methods

American HVAC Warehouse securely accepts the following payment methods:

  • American Express

  • Discover Card

  • Visa

  • Mastercard

  • UnionPay

  • JCB

  • Elo

  • Diners Club

  • Shop Pay

  • PayPal

  • Google Pay

  • Apple Pay

  • Venmo

All payments must be made in full at the time of purchase unless otherwise stated.


2. Payment Processing & Security

All transactions are processed through secure, encrypted payment gateways that comply with PCI-DSS (Payment Card Industry Data Security Standard) requirements.

We do not store or have direct access to your full credit or debit card information. Payment information is securely handled by our third-party payment processors.

American HVAC Warehouse reserves the right to refuse or cancel any order if fraud or unauthorized activity is suspected.


3. Currency

All prices are listed in U.S. Dollars (USD). If you are purchasing from outside the United States, your bank or payment provider may apply currency conversion fees.


4. Payment Authorization

By placing an order, you authorize American HVAC Warehouse to charge your selected payment method for:

  • The product price

  • Applicable sales tax

  • Shipping and handling fees

  • Any additional fees disclosed at checkout

Orders will not be processed until payment authorization is successfully completed.

Payment is authorized at checkout unless otherwise stated during checkout.

Payment is captured upon dispatch of the order unless otherwise stated during checkout.

We do not offer recurring or subscription billing unless explicitly disclosed at checkout.


5. Failed or Declined Payments

If your payment is declined:

  • Your order will not be processed.

  • You may contact your bank or payment provider for assistance.

  • We may cancel the order if payment cannot be successfully completed.

American HVAC Warehouse is not responsible for any overdraft or bank fees incurred.


6. Fraud Prevention

To protect our customers, we may:

  • Request additional verification information.

  • Delay or cancel suspicious transactions.

  • Refuse service if fraudulent activity is suspected.

We reserve the right to cancel orders that do not pass our fraud screening process.


7. Refunds

Refunds are issued according to our Refund & Return Policy.

If a refund is approved:

  • Refunds are issued to the original payment method.

  • Processing times vary by payment provider.

  • It may take 5–10 business days for funds to appear, depending on your bank.


8. Chargebacks

If a chargeback is initiated without first contacting us to resolve the issue:

  • We reserve the right to dispute the chargeback.

  • Accounts involved in fraudulent chargebacks may be restricted from future purchases.

Customers are encouraged to contact our support team before filing a dispute.


9. Pricing Errors

In the event of pricing or typographical errors:

  • We reserve the right to cancel orders placed at incorrect prices.

  • Customers will be notified before any corrective action is taken.


10. Related Policies

11. Contact Information

Business Name: HVAC Source Incorporated

Doing Business As: American HVAC Warehouse

Owner Name: Christina Threlkeld

EIN: 41-3949312

Business Address: 23008 SE 380th St, Enumclaw, WA, 98022

Phone: +1 253-231-1648

Email: Sales@americanhvacwarehouse.com

Business Hours:

9am-9pm PST Mon-Sun

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